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Brivo App FAQ

Please use the left side “sign in box” and Click the lower left “need new password”.
Please make sure the email used was not misspelled, you can edit your email under “my Info” on the mindbody side. If that did not work, Please contact members@fitcedarvalley.com so we can help double check the email you have on file for your membership.
You will need to “Add your Pass to your Account” from your email in step 2 on your activation email.
Please contact members@fitcedarvalley.com so we can help you adjust the email utilized for your account.
As soon as you purchase another membership/pass, Brivo Mobile pass will send you another email with a new “add pass to account”, go ahead and tap that button to “log you in”.
This could mean a few things, however the most common one is that your membership has expired.
Yes you will need bluetooth turned on to sync the device.
With androids, you will need to make sure your NFC setting is enabled
Brivo requires all emails to be opened on your mobile device. Sometimes CFU emails tend to open up a browser on a phone, please double check the email is opened in a mail app.
Please contact members@fitcedarvalley.com so we can resend the Brivo invite email to you to gain door access.
We would love to help assist you further to make sure you can gain access. Please come during staffed hours 9-3pm or 5-8pm Monday-Friday or 10-2pm on Saturdays, or contact members@fitcedarvalley.com.
You can view the court schedule on or website at, Fitcedarvalley.com